Returns & Exchanges
At Allure Bridals, we want you to feel confident and beautiful in your selection, which is why we offer a 30-day window for returns on all eligible gowns and accessories in their original condition. Please note that custom-made orders and final sale items are non-returnable to ensure the highest quality standards for all our brides.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal with your order number and email address to select the items you wish to return and receive a Return Merchandise Authorization (RMA).
- 2.Prepare Your Package
Carefully pack your unworn, unaltered items in their original packaging with all designer tags attached to ensure the garment remains protected during transit.
- 3.Ship Your Return
Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized carrier location within 7 days of receiving your RMA.
- 4.Quality Inspection & Refund
Once our bridal specialists inspect the returned items, your refund will be processed to your original payment method within 10-14 business days.